Independent Electricity System Operator
Reports for IESO (formerly Ontario Power Authority) address many different external and internal audiences. We designed and produced a technical report directed at First Nation communities which translated English-language information into First Nations and Native Canadian pictograph and symbol-based languages, including Ojibwe, Cree and Oji-Cree. Other reports were designed as workbooks to walk internal users through step-by-step evaluation processes. The manual contained infographics and illustrative icons marking the various actions to be taken as well as links to other resources.